Down or broken site
HTTP 500 errors, white screens, failed updates, broken layouts, redirects, and checkout or login problems.
Emergency website repair
Emergency website repair
Urgent help for broken business websites: WordPress white screens, PHP errors, failed updates, contact forms that stopped sending, DNS or SSL problems, hosting outages, and lead-blocking issues that need calm triage.
- $90 CAD/hour with an estimate approved before repair work starts
- Same-day triage for broken or unreachable websites
- WordPress, PHP, database, DNS, SSL, hosting, and form checks
- Fresh backup or snapshot before risky repairs where access allows
- Plain-English repair notes and prevention steps after the fix
What you get
How Emergency website repair actually works
Concrete deliverables — no vague SaaS jargon. Each engagement is sized to your business and reviewed monthly.
Forms not sending
Contact forms, SMTP, DNS records, spam filtering, and notification routing checked from form submit to inbox.
DNS & SSL issues
Expired certificates, mixed content, redirect loops, DNS changes, Cloudflare settings, and domain cutover problems.
PHP & database errors
Plugin conflicts, PHP version mismatches, database connection errors, cron failures, and fatal logs reviewed carefully.
Hosting checks
Disk space, resource limits, file permissions, backups, control panels, and server-side errors investigated before guessing.
Security-aware repair
If symptoms suggest compromise, we preserve useful evidence, limit risky changes, and move into cleanup and hardening.
Access that helps us move quickly
The fastest repair path usually needs WordPress or CMS admin, hosting panel, SFTP/SSH when available, DNS registrar or Cloudflare access, and any recent change history. If access is missing or compromised, we start by helping recover the safest control point.
Symptoms we fix
A strong fit when
- The website is down, showing a fatal error, or stuck after an update
- A contact form, quote form, booking form, or checkout stopped sending notifications
- SSL, DNS, redirects, or Cloudflare changes made the site unreachable or insecure
- WordPress admin, WooCommerce checkout, cron, or search stopped working after plugin changes
- Hosting support says it is an application problem and the application vendor says it is hosting
- You need a practical diagnosis before approving a rebuild or moving hosts
Our process
How emergency repair works
The goal is to stabilize the site first, then leave you with a short list of what changed and how to prevent the same failure.
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1
Triage
Confirm the symptom, business impact, recent changes, and available access. We identify whether the first move is hosting, DNS, SSL, CMS, code, or database.
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2
Snapshot
Take a fresh backup or hosting snapshot where possible before making risky changes, even if the current state is already broken.
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3
Check first causes
Review logs, PHP version, disk space, DNS, SSL, plugin/theme changes, form delivery, and database connectivity before editing production code.
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4
Repair safely
Apply the smallest fix that stabilizes the site: rollback, patch, disable a conflict, restore a file, correct DNS, renew SSL, or repair mail routing.
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5
Validate
Test the affected pages, forms, checkout, login, SSL, redirects, and mobile views so the fix is real for visitors, not just visible in admin.
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6
Prevent repeat issues
Provide plain-English notes and recommend maintenance, hosting, backups, monitoring, or security hardening only where it directly reduces repeat risk.
Trusted technologies we support
Related services
Pairs well with
Maintenance & support
Ongoing updates, monitoring, and rapid fixes.
Learn moreHacked WordPress cleanup
Malware removal and post-incident hardening.
Learn moreWordPress hosting
Managed hosting with WAF and backups.
Learn moreCybersecurity
Hardening, monitoring, and incident response.
Learn moreGuide: fix the critical error
Recover from “There has been a critical error on this website” step by step.
Learn moreFAQ
Frequently asked questions
How quickly can you start?
Same-day triage is often possible for urgent website problems. The exact start depends on access, severity, and whether hosting or DNS control is available.
How much does emergency website repair cost?
Emergency website repair is billed at $90 CAD/hour. We first confirm the symptom, access, and likely repair path, then give you a time estimate to approve before billable repair work begins. If the scope changes, we pause and confirm the next step.
Do you need admin access?
Usually yes. CMS admin, hosting panel, SFTP or SSH, DNS registrar or Cloudflare, and recent change history help us repair faster. If credentials are missing, we start with the safest access recovery path.
Can you fix contact forms that stopped sending email?
Yes. We check form settings, SMTP, SPF, DKIM, DMARC, spam filtering, and notification routing so form submissions reach the right inbox.
Can you help if the issue is DNS, SSL, or hosting?
Yes. Many website emergencies sit between the application and the host. We check domain records, certificates, redirects, Cloudflare, server resources, logs, and control-panel settings.
Will you make a backup first?
Where access allows, yes. We prefer a fresh backup or snapshot before repair work, especially if the site is partially working or the root cause is not obvious yet.
What happens after the emergency is fixed?
You get concise repair notes and prevention recommendations. Many clients then move to maintenance, managed hosting, monitoring, or security hardening so the same issue is less likely to return.
Need emergency website help?
Tell us what broke, when it started, and what access you have. Same-day triage is often available, and approved repair work is $90 CAD/hour.
Contact
Tell us what broke
Include the website URL, the exact symptom, when it started, and what access you have. Urgent requests are triaged the same business day when received during Pacific Time business hours.
- Phone
- +1 (778) 300-0356
- [email protected]
- Hours
- Mon–Fri · 9:00 AM – 6:00 PM (PT)