Containment
Isolate the site where it helps, preserve logs when useful, and stop the bleeding before cosmetic fixes.
Incident recovery
Hacked WordPress website cleanup
Emergency cleanup for hacked WordPress sites: malware removal, clean restores, hardening, and a clear checklist so reinfection is unlikely — handled calmly with plain-English updates.
- Triage first — we confirm what is broken and what is safe to touch
- Known-good backup snapshot before destructive cleanup
- File, database, and user account review with integrity checks
- Patching, password rotation, WAF/CDN rules, and post-incident notes
What you get
How Hacked WordPress website cleanup actually works
Concrete deliverables — no vague SaaS jargon. Each engagement is sized to your business and reviewed monthly.
Database & files
Scan uploads, themes, and mu-plugins; audit the database for injected scripts, rogue admins, and scheduled junk.
Clean restore path
Rebuild from a verified backup when that is faster than hand-cleaning thousands of infected files.
Search & reputation
Google Search Console review, safe browsing warnings, and sitemap checks so search results recover sensibly.
Keys rotated
Admin passwords, salts, API keys, FTP/SFTP, and hosting panel access reviewed and rotated with a simple handoff list.
After-action report
Short written summary of what happened, what was removed, and what to watch next — no fear-mongering, just facts.
Who it is for
A strong fit when
- Google shows “This site may be hacked” or unexpected pharmacy/loan redirects
- New admin users appear, SEO spam pages show up in Search Console, or outbound email is blacklisted
- A plugin or theme vulnerability was disclosed and traffic looks “off” in analytics
- You need someone local who will explain options without upselling a full rebuild on day one
Our process
How cleanup usually runs
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1
Triage
Confirm symptoms (redirects, spam, admin lockout), check hosting status, and decide whether to take a fresh backup before cleanup.
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2
Snapshot
Point-in-time backup even if the site is compromised — useful for forensics and rollback if a cleanup pass misses something.
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3
Scan & integrity
Malware scan plus core, plugin, and theme integrity checks against known-good copies.
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4
Remove & patch
Strip malicious code and users, update vulnerable components, and remove unused entry points.
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5
Harden
WAF/CDN rules, least-privilege admin accounts, file permissions sanity check, and basic rate limits where they help.
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6
Validate
Forms, checkout, logins, cron, and Search Console — then a reinfection prevention checklist you can actually follow.
Trusted technologies we support
Related services
Pairs well with
Cybersecurity
Hardening and monitoring after an incident.
Learn moreWordPress care
Updates, backups, and monitoring.
Learn moreWordPress hosting
Managed hosting with WAF and backups.
Learn moreFAQ
Frequently asked questions
How fast can you start?
Same-day triage is often possible for active Vancouver-area clients. Exact timing depends on hosting access and how badly the site is degraded.
Will you need hosting and WordPress access?
Yes — hosting panel, SFTP/SSH if available, and an admin account. If credentials are compromised, we reset through the host before continuing.
Do you guarantee Google will clear warnings instantly?
No honest vendor can. We fix the root cause, request reviews where applicable, and monitor until warnings clear — usually improves within days once the site is clean.
Is a rebuild always required?
Not usually. If the core is intact and backups are trustworthy, cleanup plus hardening is enough. When the install is ancient or heavily modified, we will say so plainly.
What happens after cleanup?
We recommend WordPress care or hosting with WAF and monitored backups. Ongoing work is optional and scoped to what you actually need.
If the site is hacked, start here
Tell us what you are seeing — redirects, warnings, or admin lockout — and we will propose the fastest safe path.
Contact
Ready to modernize your IT?
Get expert guidance on security, hosting, WordPress care, and cloud.
- Phone
- +1 (778) 300-0356
- [email protected]
- Hours
- Mon–Fri · 9:00 AM – 6:00 PM (PT)