Vulnerability watch
Plugin CVE feeds are monitored daily. If an alert affects your stack, we explain the risk, recommend a fix, and obtain approval for billable out-of-cycle work.
WordPress support
WordPress support in Calgary
Ongoing WordPress operations for Calgary businesses — the same staged update and testing checklist on your chosen cadence, with daily backups plus uptime and vulnerability monitoring active between scheduled cycles.
- $90 CAD/hour with estimates approved before extra work starts
- Staged updates with visual checks and rollback
- Daily off-site backups with a documented restore path
- Plugin vulnerability monitoring with approval before out-of-cycle work
- Emergency response for hacked or down sites
What you get
What WordPress support includes
Operations work, done on a schedule and reported in plain language — this is maintenance you can verify, not a silent subscription.
Conflict resolution
When two plugins fight after an update, we isolate the culprit on staging and fix or replace it — no guess-and-pray on production.
A human on the line
Clear SLAs and a single point of contact — not a ticketing black hole with a first-available stranger.
Cycle reporting
A short plain-language summary after each scheduled maintenance cycle: updates, tests, risks, and recommended next steps.
Uptime monitoring
Automated uptime checks with alerts routed to a person; the check frequency and escalation path are defined in the service scope.
Documented backups
Daily off-site backups with a documented restore path and periodic verification appropriate to the agreed care plan.
Support that fits the pace of Calgary
Calgary's economy is diversifying fast — the same city that hosts energy head offices now adds tech jobs at one of the highest rates in the country, and both audiences judge a supplier by its website. What that means for support: when a site breaks in Calgary, the cost is local and immediate — missed calls from the downtown core and Plus 15 network, the Beltline, Kensington, Inglewood, and the Foothills industrial area, quotes that go to a competitor instead.
Support priorities for a city like Calgary follow its economy — energy head offices, engineering and professional services, one of Canada's fastest-growing tech workforces, and inland-port logistics — and each type of site fails differently. A store outage is lost revenue by the hour; a professional firm's outdated plugin is a quiet reputation leak; a booking system failure creates a week of phone tag. The maintenance cadence, monitoring, and emergency response should match those risks, with the same remote coverage available around Edmonton.
The practical details for Calgary
The operational details behind a support plan for Calgary — hours, response, and where your data lives.
Our support window runs 10:00 a.m.–7:00 p.m. MT in Calgary — we stay reachable a full hour past the typical local close. Delivery is remote-first over video, screen-share, and shared docs, with the same workflow and pricing offered in Calgary as in Metro Vancouver. If the work later needs hosting in Calgary, Cloudflare can serve eligible cached content while dynamic requests return to Canadian origin servers; actual routes and performance are measured rather than guaranteed by city.
Businesses can choose Canadian hosting and data handling. Alberta's own PIPA applies to private-sector data here, complete with mandatory breach reporting to the provincial commissioner — one more reason keeping customer records on Canadian servers is the low-friction choice. The same remote arrangement is also available to businesses in Edmonton.
Who it is for
Who this service is for
- marketing teams that need small changes shipped every week
- stores where an hour of downtime is measurable lost revenue
- sites running WooCommerce, memberships, or booking plugins
- owners tired of firefighting after every plugin update
- owners of multiple sites who want one accountable vendor
- sites recovering from a hack or an abandoned plugin
Related services
Other ways we can help
Choose the guide that matches the work you need. Each one explains its own deliverables, process, pricing approach, and common questions.
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Learn moreFAQ
Frequently asked questions
What are your support hours in Calgary time?
Our standard window is 10:00 a.m.–7:00 p.m. MT — we stay reachable a full hour past the typical local close. Any after-hours coverage and urgent escalation timing are defined in the service scope so expectations are explicit before work begins.
Where is our site data kept?
If you host with us, the site and its managed backups stay on Canadian servers under Alberta's Personal Information Protection Act (PIPA). For support on another provider, we document the current data locations and do not imply that moving hosting is required.
Do we have to move our hosting to you?
No — support is host-agnostic and we work on whatever infrastructure you have. If your current host is the root cause of recurring problems, we will say so with evidence and let you decide.
Do you support WooCommerce and membership sites?
Yes, and they are treated differently: updates are staged against a copy of the store, checkout is tested before and after, and backup frequency matches order volume.
Can you take over a Calgary site from another agency?
Yes. We onboard with a full audit, document the current state, and stabilize anything urgent in the first cycle before moving to the regular cadence.
My site was hacked — can you clean it up?
Yes. We isolate the site, remove the malware, close the entry point, restore clean data where needed, and submit review requests if search engines flagged the site. Follow-up hardening reduces the risk of the same route being exploited again.
Do you have an office in Calgary?
We do not advertise a walk-in office in Calgary. We are based in Burnaby, BC, and serve the rest of Canada remotely through video calls, staging links, and shared documents, with flat pricing that does not change by postal code.
Start a WordPress support project in Calgary
A short call, a clear plan, and a realistic estimate — for WordPress support work in Calgary and across Alberta.
Contact
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- Phone
- +1 (778) 300-0356
- [email protected]
- Hours
- Mon–Fri · 9:00 AM – 6:00 PM (PT)